Problems logging in to Charms?     Try these solutions before contacting support: Be sure you are entering the schoolcode without spaces. All Student/Parent Area codes are one word without spaces (cornchoir, empiremsband, etc.) Check to see that your "Content Advisor" is not enabled. Many secure sites (HTTPS), including Charms, encounter difficulties using Internet Explorer due to a Microsoft bug. Try this: Select Tools > Internet Options > Content tab If the top button reads "Disable" - click that button, enter your password, and click OK. Log off Internet Explorer and log back in, and then into Charms. It should work perfectly. Select Tools > Internet Options > Privacy and click the Sites button. Add www.charmsoffice.com to your allowed websites.